Return & Refund Policy

We offer a full 30-day return window from the date of delivery for all eligible items.

Returns must be initiated within this timeframe to qualify for a full refund.

Items must be returned in their original condition:

• Unused and undamaged
• In original packaging
• Includes all accessories and documentation
• Gift items included

Customer responsibility: Return shipping costs are covered by the customer unless the item was damaged or defective.

Refunds are processed after inspection of returned items.

Refunds are processed to your original payment method within 2-7 business days after we receive and inspect your return.

You'll receive an email confirmation once your refund has been processed.

We offer store credit for exchanges with a personalized code issued upon return processing.

Store credit never expires and can be used for any future purchase.

All products include a 2-year warranty covering manufacturing defects and material issues.

Excludes: Normal wear, misuse, damage from alterations, or accidental damage.

To initiate a return or warranty claim, contact us at:

official@vegaring.com

Include your order number and reason for return in your message.

Gift returns require original purchaser involvement for verification and processing.

Contact us with the gift recipient's information and we'll coordinate with the original purchaser for a smooth return process.