Shipping & Delivery

Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.

• Processing Time: All orders require 1-2 business days for processing before shipping
• Possible Delays: International shipping may experience delays due to customs processing
• Responsibility: We are not responsible for delays caused by customs or postal services
• Express Shipping: Currently not available - standard shipping only

We currently ship to:

• United Kingdom - Free shipping on orders over £20
• United States - Free shipping on orders over $25

Unfortunately, we don't ship to other countries at this time. We're working on expanding our shipping destinations!

If your order hasn't arrived within the expected timeframe:

• Check tracking: Use your tracking number to see the latest status
• Wait period: Allow 2-3 extra days beyond the estimated delivery date
• Contact us: If still missing, reach out and we'll investigate immediately
• Lost packages: We'll work with the carrier and provide a replacement or full refund

Have questions about your order or shipping? We're here to help!

Our customer service team typically responds within 24 hours during business days.

Thank you for choosing Vega Ring - we can't wait for you to love your new jewelry! ✨